No ticket black hole
If you message, you get a response. If it’s urgent, we say so. If it’s not, we say so. No ghosts.
Translation: you won’t wonder if anyone saw your request.
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Practical IT for Small Businesses
Trust is built on follow-through
Why AmesGate
The difference isn’t “we know IT.” Everybody says that. The difference is how we work — clean, honest, and organized.
No mystery invoices
Work is scoped, options are written down, and you know what you’re paying for.
Translation: no “surprise 6 hours” billing games.
Fixes that stick
We look for root causes. Then we test. Then we document. That’s how it stops coming back.
Translation: less recurring pain.
Documentation you can use
Short notes, clear diagrams when needed, and “how this works” in plain language.
Translation: you’re not held hostage by tribal knowledge.
Security without theater
MFA, access control, device protections, and backups verified — done in a way people can actually follow.
Translation: safer without killing productivity.
One person accountable
You’re not getting bounced around five techs with five opinions. We keep it consistent.
Translation: you get ownership, not excuses.
If you want boring, stable, and predictable…
…that’s the point. Let’s get your environment under control.