No mystery invoices

Pricing

You’ll always know what you’re paying for. These are starting points. After triage, you get a written plan with the real number.

Support tiers

Use these as a baseline. Most small teams land in the middle tier once things are organized.

Best for: small teams that mainly need cleanup + occasional support.

Includes: baseline checks, light documentation, support hours.

Typical: month-to-month, simple scope.

Price: Set after triage

Best for: teams that want stability — patching, monitoring, backups, and clean M365 basics.

Includes: patching cadence, monitoring, backup verification, admin hygiene.

Typical: “we want this maintained, not hero-mode.”

Price: Set after triage

Best for: teams handling sensitive data or that want security tightened without chaos.

Includes: conditional access, device controls, security baselines, audits.

Typical: higher standards + regular reviews.

Price: Set after triage

Best for: migrations, cleanups, network fixes, Intune rollouts, vendor quote reviews.

Billing: fixed quote or hourly depending on scope.

Output: a short plan + “done” deliverable + notes.

Price: Quoted

This is here to reduce anxiety. Real quotes come after triage.

Identity, admin roles, MFA baseline, mailbox sanity, “stop the chaos.”

Typical range: depends on tenant size + mess level.

Dead zones, dropouts, cabling cleanup, gear right-sized, documented.

Typical range: depends on square footage + equipment.

Local + cloud options, restore testing, and a simple “what to do” checklist.

Typical range: depends on data size + RPO/RTO.

Minimum viable security that doesn’t break workflows.

Typical range: depends on users/devices + compliance needs.

This is not a contract. It’s just a sanity-check to set expectations.

How many users?
What’s the main need?
How urgent?

Actual price depends on scope. Triage gives you the real number in writing.