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Practical IT for Small Businesses
Fast triage • clear options • no nonsense

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Pick the option that matches you. This keeps your request from going into the wrong bucket and saves everyone time.

✅ I’m an existing client

If we’re already working together, use the fast path. Send the basics and I’ll triage it.

Include: who’s affected, what changed, when it started, screenshots if you have them.

Email: info@amesgate.com

Subject line: [URGENT?] Company – Short problem

🆕 I’m a new client / prospect

If you’re not a client yet, we start with a quick intake + a short triage call. You’ll get a simple plan with options and pricing.

Step 1: Email info@amesgate.com with what you need.

Step 2: 15–20 minute triage call.

Step 3: short written plan + quote.

What should I include in the first message?

Keep it simple. If you send these 6 things, I can usually diagnose the direction fast.

  1. <